This product is fully guaranteed against defective material and manufacturing defaults inclusive of parts and labour for a period of 12 months from the date of purchase. (Depends on products)
The extension of warranty period for certain parts is only applicable to list under warranty policy.
- The warranty provided by Taka Concept Sdn. Bhd. shall apply to manufacturing defects and covers for domestic/ household use only, excluding industrial or commercial use.
- Product warranty registration must be duly completed and submitted via website online registration within 14 days from the date of purchase.
- Warranty is effective for product purchased from an authorized dealer operated in Malaysia only.
- End user shall only engage Taka Concept Sdn. Bhd. authorized service contractor to provide warranty related services.
- The purchaser is required to present registered email copy and original proof of purchase document when service is required.
- Under the following circumstances, parts and labour will be chargeable even during the warranty period. The warranty DOES NOT extend to the followings: –
- The serial number of the product has been altered, tampered with or removed except for faucets, sinks and bathroom accessories.
- The product has been tampered with, subject to misuse, negligence and damaged while in transit.
- The product has not been installed, maintained or operated in accordance with instruction given by manufacturer.
- The product has undergone, repairs, modifications, or dismantled by any other person prior verification of approval by TAKA CONCEPT SDN. BHD.
- Defect caused by abnormal voltage or in-coming power supply from a generator.
- Defect caused by fire, lighting, electrical disturbance, negligence, accidents and other natural disasters or due to deviation from recommended application and installation.
- Defect caused by household pets such as lizard, rat, cockroach, etc.
- Defect caused by chemical reaction, excessive heat, excessive dust, corrosive surroundings, such as cement factory, animal farm, etc.
- Components parts which require replacement in the ordinary course of use due to normal wear and tear by reasons of their characteristic, including accessories.
- External appearance parts which include cabinet and joints against damages, scratches and ageing.
- Warranty will be void if the appliances is being operated without TAKA CONCEPT SDN. BHD. genuine or manufacturer recommended parts.
- TAKA CONCEPT SDN. BHD. reserve the right to impose additional charges or may refuse to attend to any products installed locations which are inaccessible and / or hazardous to its technicians.
- Decision by TAKA CONCEPT SDN. BHD. on all questions pertaining to complaints as result of defects, either workmanship or material shall be conclusive.
- No person, by dealer / company is authorized to change, modify or extend the terms of these warranties in any manner.
- The purchases will have no claim under this warranty in respect of personal injury, damage to property or consequential damage.
- TAKA CONCEPT SDN. BHD. reserve the right to reject the warranty claim not registered online or shall there be any non-observance of above clauses.
- TAKA CONCEPT SDN. BHD. reserves the right to change this term and condition without any prior notice.