This product is fully guaranteed against defective material and manufacturing defaults inclusive of parts and labour for a period of 12 months from the date of purchase. (Depends on products)

The extension of warranty period for certain parts is only applicable to list under warranty policy.

  1. The warranty provided by Taka Concept Sdn. Bhd. shall apply to manufacturing defects and covers for domestic/ household use only, excluding industrial or commercial use.
  2. Product warranty registration must be duly completed and submitted via website online registration within 14 days from the date of purchase.
  3. Warranty is effective for product purchased from an authorized dealer operated in Malaysia only.
  4. End user shall only engage Taka Concept Sdn. Bhd. authorized service contractor to provide warranty related services.
  5. The purchaser is required to present registered email copy and original proof of purchase document when service is required.
  6. Under the following circumstances, parts and labour will be chargeable even during the warranty period. The warranty DOES NOT extend to the followings: –
    1. The serial number of the product has been altered, tampered with or removed except for faucets, sinks and bathroom accessories.
    2. The product has been tampered with, subject to misuse, negligence and damaged while in transit.
    3. The product has not been installed, maintained or operated in accordance with instruction given by manufacturer.
    4. The product has undergone, repairs, modifications, or dismantled by any other person prior verification of approval by TAKA CONCEPT SDN. BHD.
    5. Defect caused by abnormal voltage or in-coming power supply from a generator.
    6. Defect caused by fire, lighting, electrical disturbance, negligence, accidents and other natural disasters or due to deviation from recommended application and installation.
    7. Defect caused by household pets such as lizard, rat, cockroach, etc.
    8. Defect caused by chemical reaction, excessive heat, excessive dust, corrosive surroundings, such as cement factory, animal farm, etc.
    9. Components parts which require replacement in the ordinary course of use due to normal wear and tear by reasons of their characteristic, including accessories.
    10. External appearance parts which include cabinet and joints against damages, scratches and ageing.
  7. Warranty will be void if the appliances is being operated without TAKA CONCEPT SDN. BHD. genuine or manufacturer recommended parts.
  8. TAKA CONCEPT SDN. BHD. reserve the right to impose additional charges or may refuse to attend to any products installed locations which are inaccessible and / or hazardous to its technicians.
  9. Decision by TAKA CONCEPT SDN. BHD. on all questions pertaining to complaints as result of defects, either workmanship or material shall be conclusive.
  10. No person, by dealer / company is authorized to change, modify or extend the terms of these warranties in any manner.
  11. The purchases will have no claim under this warranty in respect of personal injury, damage to property or consequential damage.
  12. TAKA CONCEPT SDN. BHD. reserve the right to reject the warranty claim not registered online or shall there be any non-observance of above clauses.
  13. TAKA CONCEPT SDN. BHD. reserves the right to change this term and condition without any prior notice.